Welcome to NAVORA. By registering, accessing or using our System, you declare that you are aware of and agree with these Terms of Use, which govern the relationship between NAVORA and its Users.
These Terms of Use are supplemented by the Privacy Policy, which is made available in full to all users and clients through the NAVORA System communication channels.
1. PURPOSE
NAVORA is a platform designed to manage business initiatives and projects, managing resources with organizational administration for strategic planning, as well as monitoring performance indicators (KPIs), promoting corporate governance. The system is primarily aimed at Legal Entities (B2B).
2. REGISTRATION AND ACCESS
Access to NAVORA depends on prior registration, where data required for identification and access registration will be collected. The following information will be collected:
- Full name;
- Email (corporate email);
- Document number (CPF, Passport, Country-of-Origin Registration);
2.1. The User is responsible for:
- Providing truthful and up-to-date information;
- Keeping login and password confidential;
- Not sharing their access credentials.
2.2.
The system uses an authentication token (JWT) for secure session control.
3. USER RESPONSIBILITIES
For the regular use of the system, as well as the maintenance of its integrity, the user undertakes to:
- Use the system exclusively for legitimate business purposes;
- Not enter false or illicit information;
- Not carry out acts that compromise the security of the system;
- Not share System data;
- Not share Login and Password data;
- Not violate third-party rights.
4. CONTROLLER RESPONSIBILITIES
In accordance with the General Data Protection Law, as well as the determinations of the National Data Protection Authority (ANPD), the Controller and DPO have been designated to handle matters regarding the NAVORA System, respectively:
- Data Processing Officer (DPO) / Data Controller:
- Name: OLIMPIO SOLUTION LTDA
- Email: suporte@olympio.dev.br
4.1.
The Controller / DPO is responsible for ensuring compliance with data protection legislation, responding to requests from data subjects, collecting and storing Personal Data, applying Information Security guidelines, guaranteeing the regular application of the Privacy Policy and taking any other measures necessary to comply with the General Data Protection Law (LGPD) and other related Laws.
4.2. The person responsible for NAVORA, as Controller / DPO, undertakes to:
- Keep the system in regular operation;
- Adopt appropriate technical security measures;
- Process personal data in compliance with the General Data Protection Law;
- Act diligently in correcting technical failures;
- Keep the system fully operational with regular and necessary Updates.
5. SERVICE AVAILABILITY
NAVORA is made available on the SaaS (Software as a Service) model, with scheduled interruptions for maintenance, possible instabilities arising from external technical factors, and periodic updates and improvements.
5.1.
The NAVORA System will not guarantee uninterrupted availability, as corrections may be made after identification of errors or reports by Users.
5.2.
The NAVORA System is hosted on external servers in Amazon Web Services (AWS) infrastructure, specifically located in Ireland, and may vary according to resource usage; in this last option it may be made available in the North America (US East) Region.
6. INTELLECTUAL PROPERTY
All rights relating to the NAVORA System include:
- Source code;
- Layout;
- Design;
- System structure;
- Brand and visual identity;
6.1.
These are the exclusive property of the party responsible for the system, with reproduction or login with the same user from multiple IPs being prohibited.
6.2.
The User is prohibited from modifying, reverse-engineering and sharing User and Password for use on different devices.
7. COOKIES, AUTHENTICATION AND DEVICE IDENTIFICATION
The NAVORA System uses exclusively cookies and identification technologies necessary for the proper functioning and security of the system, collected on first access and re-notified after System updates over time.
7.1.
Includes as a necessary Cookie: JWT token for authentication; User identification; Organizational context (multi-tenant) and Language preference.
7.2.
NAVORA uses device identification technology (device fingerprinting) for the exclusive purpose of security, including: detection of unauthorized access; identification of new or unknown devices; fraud prevention and protection against account takeover attacks. This identification is generated from technical characteristics of the browser and device (such as browser type, operating system and screen settings), and is not used for advertising tracking, creation of behavioral profiles or any other purpose beyond system security.
7.3.
The legal basis for the collection of the device identifier is the legitimate interest of the Controller (Art. 6(1)(f) of the GDPR / Art. 10, II of the LGPD) in protecting the security of the Users' accounts and the integrity of the system, as permitted by the ePrivacy Directive (2002/58/EC, Art. 5(3)) for measures strictly necessary to the security of the service.
7.4.
Marketing or advertising tracking cookies are not used.
8. PROCESSING OF PERSONAL DATA
The processing of personal data takes place as described in the NAVORA Privacy Policy, in compliance with Law No. 13,709/2018 (LGPD) and Regulation (EU) 2016/679 (GDPR), used exclusively for contractual execution, for access and security management (IP, Login, Password and Device Identification) and System operation.
8.1.
For security purposes, NAVORA collects and processes: IP address; browser User-Agent; approximate geolocation (country and city, derived from the IP); device identifier; and access timestamp records. This data is retained for up to 2 (two) years in the production environment, in compliance with applicable audit and security regulatory requirements (GDPR Art. 5(1)(e), NIS2).
9. ACCOUNT CANCELLATION AND DELETION
The User may request the cancellation of their Account in the system upon request, due to contractual cancellation or end of the contracted system-use period.
9.1.
The User may have their account deleted or blocked if any parameter of the Privacy Policy or of these Terms of Use is infringed, with the corresponding liability being applicable in cases of Material or Moral Damage to third parties or to NAVORA.
10. LIMITATION OF LIABILITY
The NAVORA System is not responsible for misuse by the User or for any act performed by the User that violates the Terms of Use and Privacy Policy.
10.1.
NAVORA will not be liable for improper Sharing of credentials, Damages arising from external failures to the system's infrastructure, Information entered by the users themselves or any failure in the System's hosting Servers.
11. CHANGES TO THE TERMS
These Terms will be updated periodically and may be updated at any time, if strictly necessary, with all Users being informed about the availability of access to the updated Terms of Use.
11.1.
Continued use of the system after the update will imply acceptance of the new conditions, requiring its acceptance for continued use of the NAVORA System.
12. USER SUPPORT
The communication channel with Data Subjects and Users will be available for support regarding the System and the Rights of Personal Data Subjects.
12.1.
Data Subjects may make any Request regarding their Rights set out in articles 17 to 22 of the General Data Protection Law, via the channels directly with the DPO made available on the NAVORA System.
12.2. Questions, requests or complaints may be made through the following channels:
- Email: contact@gonavora.com
13. APPLICABLE LAW
Brazilian legislation applies, especially the Marco Civil da Internet (Law No. 12,965/2014) and the LGPD (Law No. 13,709/2018).